Terms of service
Terms of Service
Effective Date: 1/01/2025
Welcome to LARN Store. These Terms of Service (“Terms”) govern your use of our website, services, and online store (“Services”). By accessing or using our Services, you agree to comply with these Terms. Please read them carefully.
1. General Information
LARN Store is an online retailer based in South Africa, offering high-quality clothing products. Our company operates under South African law, including the Consumer Protection Act (CPA), Electronic Communications and Transactions Act (ECTA), and other relevant legislation.
Company Details:
- Company Name: LARN
- Contact Email: Admin@larnco.com
- Contact Number: +27 69 168 6307
2. Eligibility to Use the Services
You must be at least 18 years old or have the consent of a parent or guardian to use our Services. By placing an order, you confirm that you have the legal capacity to enter into binding agreements.
3. Product Information and Availability
We strive to ensure that the product descriptions, images, and pricing on our website are accurate. However, we do not guarantee that all information is error-free.
- Stock Availability: Products are subject to availability. We will notify you if an item you have ordered is out of stock.
- Price Changes: Prices are subject to change without prior notice but will not affect confirmed orders.
4. Orders and Payment
4.1. Order Process: To place an order, add the desired items to your cart and proceed to checkout. By completing the checkout process, you agree to these Terms.
4.2. Payment Methods: We accept the following payment methods:
- Bank Deposit
- Online transactions
- Cash on Delivery.
All payments must be made in South African Rand (ZAR). Payments must clear before orders are processed.
4.3. Order Confirmation: Upon successful payment, you will receive an order confirmation via email.
5. Shipping and Delivery
5.1. Delivery Areas: We deliver throughout South Africa.
5.2. Delivery Timeframes: Delivery times vary depending on your location but generally range between 3 to 7 business days.
5.3. Delivery Fees: Delivery fees are calculated at checkout.
5.4. Risk of Loss: Risk of loss transfers to you upon delivery of the products.
6. Returns and Refunds
6.1. Return Policy: If you are not satisfied with your purchase, you may return the item within 14 days of receipt, provided that it is in its original condition, unworn, and with all tags attached.
6.2. Refund Process: Refunds will be processed within 7 business days after receiving the returned item.
6.3. Non-Returnable Items: Items on sale or promotional offers may not be eligible for returns.
6.4. Defective Products: If you receive a defective or incorrect item, contact us within 7 days for a replacement or refund.
7. Consumer Protection Rights
Your rights under the Consumer Protection Act (CPA) and other applicable laws are fully recognized. You have the right to fair treatment, clear information, and recourse for faulty products.
8. Privacy Policy
Your privacy is important to us. We collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA). Please review our [Privacy Policy] for more details.
9. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of LARN or its licensors and is protected by intellectual property laws. Unauthorized use is prohibited.
10. Limitation of Liability
To the extent permitted by law, LARN shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services.
11. Dispute Resolution
In the event of a dispute, we encourage you to contact us directly to resolve the issue. If necessary, disputes may be escalated to the Consumer Goods and Services Ombud or relevant legal authorities.
12. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting on our website. Continued use of the Services constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
14. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
- Email: admin@larnco.com
- Phone: +27 69 168 6307
Thank you for shopping with LARN Store.